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Frequently asked questitions

Are fish spas a temporary trend or can I be successfully self-employed with this business model in the long term?

Certainly there is currently a hype around the whole topic ‘fish spa’, as demonstrated by the numerous fish spas opening everywhere. We are convinced, however, that the cosmetic (and therapeutic) treatment in the long term will prevail with ‘Garra Rufas’. This ancient treatment has several hundred years of tradition in Turkey. Fish spas exist since 2005 in the UK and France. The increasing number of new openings in european countries prove the great demand and an end of this development is not foreseeable. The gentle removal of calluses and dead skin cells, as well as the massage effect caused by the ‘tickling’ of the fish, enjoys an increasingly popularity and has more and more followers.

Even so I have a nail salon, beauty salon, hairdressing salon or spa, can I be a franchisee?

Yes, no doubt! We offer special "shop-in-the-shop" solutions for salons and studios. We are happy to advise you and develop a concept that fits your needs.

What happens to the fish if they have become too large for a treatment?

We are pleased to take back your fish and they can enjoy their ‘retirement’ with us. Thus we stand out from all other franchisors, which usually leave their partners alone with this problem.

Are fish spas hygienic? Can diseases be transferred?

Due to our special filter system, bacteria, germs and viruses are filtered out of the used water. The pre-treatment of the feet and hands by washing with a dermatologically tested disinfectant excludes a transfer of disease vectors into the water. Before every new customer there will be a regeneration period of 15 minutes. During this time, all the water is completely filtered and purified. In its report "Guidance on the Management of the Public Health Risks from Fish Pedicures" from August 2011, the British Health Protection Agency estimates the transmission of diseases in fish spas as ‘very low’. In this study, recommendations for operators of fish spas were provided, which we have adopted as guidelines for our company. For the complete report please click here.

Are there special lawful or regulatory requirements for fish spas?

The requirements differ from region to region and from country to country. In most European countries the requirements are equivalent to those of traditional nail salons. Special permits for fish spas do not exist in general. We will inform you on the required permits and conditions for your country and region in advance.

Do I need special skills to open a fish spa?

Ideally you have previous knowledge in a cosmetic profession and/or aquaristics. But also as a novice you are welcome. Due to our intensive training, you will be optimally trained in all aspects of a fish spa business.

What is special about the used filter technology?

Mechanical filtering, biological filtering, UV-clarifier and ozonizer. The mechanical filter pumps the water through various filter media like filter wadding or gravel to absorb dirt and floating particles. Biological filtering uses filter-based bacteria to eliminate toxic elements. The ozonizer increases the performance of the biological filter on the one hand; on the other hand it reduces the nitrite and ammonia pollution and also lowers the bacterial load of the water. Another positive effect of the ozonizer is the crystal clear water. In addition, the UV filter then kills germs, bacteria and viruses. The interaction of these four components ensures germ-free and healthy water with drinking quality which is conducive to the health of the fish and that of the customers.

Can I be sure that I get the real Garra Rufas and not the outwardly very similar Chin Chins which have teeth and are now sold by some vendors as Garra Rufas?

Guaranteed! We only use the real Garra Rufas. We receive our fish from a reputable dealer with many years of experience in breeding. The authenticity of the Garra Rufas is guaranteed by certificate. We put out most importance to the fact that our fish are not illegal wild catches.

How high are the investments for a fish spa and when will they amortize?

The amount of investment depends on various factors such as size, number of aquatic tanks, staff, necessary renovation work, etc. Therefore, it would be dubious to mention a specific amount without knowing the exact circumstances. In our E-book, which you will find on this site we provide a model-calculation that gives you an idea about the earning potential. We offer a comprehensive package for a reasonable price because we believe in the success of our business. Only successful and satisfied partners are a guarantee for long-term achievements. You will be surprised with how little start-up capital you can successfully start your own business.

Can I offer treatments for persons with skin diseases such as psoriasis or eczema in my Fish Space?

In many countries only certified practitioners, podiatrists and medical pedicurists are allowed to perform therapeutic treatment with Garra Rufas. During the therapy the fish are only allowed to nibble on their patient. A contact with other customers is prohibited. After the completion of the therapy the fish must be kept in a quarantine tank for a certain time before they can be used for a new patient.

 


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